Privacy Policy

Overview

This policy explains how Orto Eco Lawn Care (“we”, “us”) collects, uses, and protects personal information when you visit our website or submit an enquiry for lawn and garden services.

Information We Collect

• Contact details (for example: name, email, phone number) when you submit a form or contact us.
• Service details (for example: the service you select, preferred schedule, and any message you provide).
• Usage data (for example: pages visited, device information, and approximate location) through analytics tools.

How We Use Information

• To respond to enquiries and provide quotes and scheduling.
• To operate and improve the website (performance, security, and usability).
• To measure marketing and advertising effectiveness (including Google Ads).

Third-Party Services

We may use third-party services to operate the website and respond to enquiries. For example, our site may use:

• Email delivery to send enquiry notifications.
• Analytics (such as Google Analytics) to understand site usage.
• Session analytics (such as Microsoft Clarity) to understand how users interact with the site.
• Hosting (such as Vercel) to serve the site.

These providers may process data on our behalf. Where applicable, their handling of data is governed by their own privacy policies.

Cookies & Tracking

We may use cookies or similar technologies for site functionality, analytics, and advertising measurement. If you arrive via Google Ads, call tracking may be used to attribute calls and enquiries to campaigns.

Your Choices

• You can request access to or correction of your personal information.
• You can ask us to delete your enquiry details where legally and operationally possible.

Contact

If you have questions about this policy, contact us at info@ortolawncare.com.au.