Question 1

What areas do you service in Sydney?

Accepted Answer

We currently service Sydney's Inner West, Eastern Suburbs, and North Sydney. We're growing, so get in touch to see if we cover your area.

Question 2

Why choose electric lawn care over petrol?

Accepted Answer

Electric equipment is significantly quieter (great for working from home), produces zero direct emissions (no exhaust fumes), and eliminates the risk of petrol spills on your driveway or garden. It delivers the same professional cut with a lower environmental footprint.

Question 3

How often should I have my lawn mowed in Sydney?

Accepted Answer

During the warm growing season (September to April), we recommend weekly or fortnightly mowing to keep Buffalo and Kikuyu lawns healthy. In winter (May to August), mowing every 3-4 weeks is usually sufficient to maintain tidiness.

Question 4

Do you provide free quotes?

Accepted Answer

Yes! We offer free, no-obligation quotes. For many standard properties, we can often provide an estimate via email if you send us photos. For larger or complex gardens, we'll visit your property for a detailed assessment.

Question 5

Are you insured and licensed?

Accepted Answer

Absolutely. Orto Eco Lawn Care carries full Public Liability Insurance and Workers Compensation cover. Our team is fully trained, uniformed, and police-checked for your peace of mind.

Question 6

What does your lawn mowing service include?

Accepted Answer

Our standard service includes a professional mow with electric mowers, precision edging along concrete and garden beds, string trimming (whippersnipping) around obstacles, and a thorough blow-down of all paths and driveways. We can catch or mulch clippings depending on your preference.

Question 7

Do you service Strata and Commercial properties?

Accepted Answer

Yes. Our quiet, low-noise electric equipment makes us perfect for strata blocks, offices, and schools where noise disturbance is a concern. We can schedule visits outside of peak hours if required.

Question 8

What happens if it rains on my scheduled day?

Accepted Answer

Light rain usually doesn't stop us, but heavy rain can damage your lawn and our equipment. If we're washed out, we'll communicate with you immediately and reschedule for the next available dry slot, typically within 24-48 hours.

Question 9

Do you remove green waste?

Accepted Answer

Yes. For maintenance visits, we can remove grass clippings and prunings for a small disposal fee. For larger cleanup jobs, we charge by volume (cubic metre) and ensure 100% of the waste is taken to a green recycling facility to be turned into compost.

Question 10

Do I need to be home when you work?

Accepted Answer

Not at all. As long as we have clear access to the garden (unlocked gates, no aggressive dogs), we can complete the work and send you a photo update and invoice via email once we're done.

Question 11

Do you provide services under the NDIS?

Accepted Answer

Yes. We offer lawn mowing, garden maintenance, hedge trimming, and property cleanups to NDIS participants. Our services can be included in your plan under home and garden maintenance supports. Contact us with your plan details and we'll help coordinate everything.

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